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Marketing Magic Episode – Sally & Celeste will share insights and tips on customer service to increase your revenue & referrals.
Customer service is now outdated & the new term and actions are "The Customer Experience."
We chat about dealing with complex customers, how to say yes to them, and empower staff to problem solve and build on the customer's experience so you continue to get repeat business and positive word of mouth.
How listening, patience & empathy are essential.
Marketing Magic Episode – Sally & Celeste will share insights and tips on customer service to increase your revenue & referrals.
Customer service is now outdated & the new term and actions are "The Customer Experience."
We chat about dealing with complex customers, how to say yes to them, and empower staff to problem solve and build on the customer's experience so you continue to get repeat business and positive word of mouth.
How listening, patience & empathy are essential.
Genres : Women In Business
This Movie is : English
Subtitles : No Subtitles Added
